Shipping & Returns

We will ship your order within 2 business days when received.

You can provide special delivery instructions in the Notes about your order field found on the payment and review screen during the check out process. These instructions may include where to leave your package if you are not home

Please note: business days do not include weekends. Sales tax is charged according to the province or territory to which the item is shipped to.


Shipping Rates:

Canada (Canada Post)

FREE shipping on all order over $75 (6-8 Business days)

$10 FLAT RATE Shipping on order $75 or less

FREE Local Pick up & Deliveries in St.Catharines


Flat Rate Shipping $15 (6-8 Business days)

Internation Shipping

Flat Rate Shipping $45


Exchanges or Returns

Thank you for shopping at Lousje & Bean.

If you are not entirely satisfied with your purchase, we’re here to help.
Please fill out the Returns & Exchanges form below to initiate the return process. Unfortunately sales items are FINAL SALE

You have 7 calendar days to return an item from the date you received it.

To be eligible for an exchange or refund your item must be received in the original packaging and original condition, not having been worn or altered, and with all original tags still attached, within 10 days of receiving the go ahead to return.


Sale items
Sales items are FINAL SALE, Unfortunately they cannot be refunded. Only regular price items can be refunded.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.


You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Address

Lousje & Bean Boutique

280 Welland Avenue 

St. Catharines

Ontario L2R 2P9


Contact Us
If you have any questions at all please email us at

Returns & Exchanges Form

After submitting your form you will receive instructions on returning the items back to the store via email within 2 business days.